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San Benito CISD Community Relations Service Requests
Frequently Asked Questions

I live in San Benito, but cant get KSBG channel 17. Why not?
KSBG's channel 17 can be viewed only through a subscription to Time Warner Cable (TWC) if you live in San Benito. If you do not subscribe to TWC, you can still watch our programming streaming live. Click on the "Watch Live" link on our home page.

I dont live in San Benito. Is there another way to watch that channel live?
Yes! Our channel 17 programming is streaming live, and can be viewed from any computer or mobile device connected to the internet. (Computer, cell phone, smart tv) Click on the "Watch Live" link on our home page.

How do I get a DVD copy of an event or show KSBG recorded?
Contact Gloria Montalvo with KSBG at 956-276-6030 or download, fill out and send a "DVD Copy" request form to ksbg@sbcisd.net. You are always welcome to stop by our studio and request a copy at 2115 N. Williams Road, San Benito, TX 78586.

What is showing on KSBG?
What's playing now can be found on our "Program Guide" page. You can download the program guide from there.

Can I watch any show on demand?
Yes! All programs and shows are available for viewing on demand on our "Shows" page and at livestream.com/KSBG.

I have a home video and want a copy. Does KSBG make copies?
No! KSBG does not duplicate any DVD that it did not record originally. If you have a DVD that you purchased from KSBG, we will be happy to make a copy for a small fee. Please contact Gloria Montalvo at 276-6030 or download, fill out and send a DVD Copy request form to ksbg@sbcisd.net. You are always welcome to stop by our studio and request a copy at 2115 N. Williams Road, San Benito, TX 78586.

How do I get KSBG to cover an event at my school?
The event sponsor, principal or designee must fill out a "Request Of Service" form. The form can be found on our "Service Requests" page. The form must be received at least two weeks before the event.

KSBG was unable to cover our school event, but one of our teachers recorded the event with her video camera. Can KSBG use the footage?
Yes! Depending on the footage quality and other factors, the video may be used to create a story. KSBG is a small team and our district is large, therefore we welcome any quality video of school events that KSBG is unable to cover. Contact us for more information at 956-276-6030.

956.276.6030 | 2115 N. Williams Road, San Benito,Texas 78586